Privacy Policy

Privacy Policy

Octal Frame  is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, octalframes.com (the “Website”), and interact with our products and services. By using our Website and providing us with your personal information, you consent to the practices described in this Privacy Policy.

  1. Information We Collect: We may collect various types of information from you, including:

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our Website, such as when you sign up for an account, place an order, subscribe to our newsletter, participate in surveys or promotions, or contact us for support. This personal information may include your name, email address, phone number, shipping address, billing address, and payment details.

1.2 Usage Information: We automatically collect certain information about your interactions with our Website and the devices you use to access it. This may include your IP address, browser type, operating system, device information, and the pages you visit on our Website. We may also use cookies and similar tracking technologies to collect this information.

  1. Use of Information: We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support. We also use the information to improve our products, services, and Website functionality.

2.2 Marketing and Communication: We may use your personal information to send you promotional materials, newsletters, and other communications about our products, services, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.

2.3 Legal Compliance and Protection: We may use your personal information to comply with applicable laws, regulations, and legal processes. We may also use the information to protect our rights, privacy, safety, and property, as well as the rights, privacy, safety, and property of our customers and others.

  1. Disclosure of Information: We may share your personal information with third parties in the following circumstances:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing service providers. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

3.2 Business Transfers: If we sell, transfer, or merge our business with another entity, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or to prevent imminent harm.

  1. Data Security: We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  2. Third-Party Websites: Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

  3. Children’s Privacy: Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to remove that information from our servers.

  4. Your Rights: You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

  5. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our Website or by sending you an email notification. We encourage you to review this Privacy Policy periodically.

  6. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Octal Frame Company

1st floor , Bhive Workspaces, L-148, 5th Main, Sector 6, HSR Layout Bangalore, Karnataka, India- 560102

      Email: support@octalframes.com